Support & Help
Everything you need to get started with Ketchup Bot.
Quick Start
Install the Bot
Add Ketchup Bot to your Discord server or Slack workspace using the buttons on our homepage.
Set Up Your Team
A team is created automatically. Use the team command to add members and set your standup schedule.
Start Standups
Submit your first standup or wait for the scheduled reminder notification.
Commands
Discord Commands
| Command | Description |
|---|---|
/ketchup standup | Submit your daily standup |
/ketchup me | View your standup stats |
/ketchup team | Manage your team's members and schedule |
/ketchup admin | Server management and billing |
/ketchup help | Show help and available commands |
Slack Commands
| Command | Description |
|---|---|
/ketchup standup | Submit your daily standup |
/ketchup me | View your standup stats |
/ketchup team | Manage your team's members and schedule |
/ketchup admin | Workspace management and billing |
/ketchup help | Show help and available commands |
Frequently Asked Questions
What's included in the free tier?
The free tier includes one team per workspace with full standup functionality including reminders, digests, and all core features. No credit card required.
How do I upgrade to add more teams?
Use the server/workspace management command to access billing. You can upgrade to a paid plan to add unlimited teams.
Can I customize the standup questions?
Currently, Ketchup Bot uses the standard "Done, Doing, Blockers" format. Custom questions are on our roadmap.
What times can I schedule standups?
You can configure reminder times and digest times for each team. Standups support flexible scheduling with timezone awareness.
How do I remove the bot?
On Discord, go to Server Settings → Integrations and remove Ketchup Bot. On Slack, go to Apps in your workspace settings and remove the app.
Contact Support
Can't find what you're looking for? We're here to help.